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Run Niu
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Virtual worlds—past, present, and future: New directions in social computing
PR Messinger, E Stroulia, K Lyons, M Bone, RH Niu, K Smirnov, ...
Decision support systems 47 (3), 204-228, 2009
6202009
To tweet or not to tweet? Exploring the effectiveness of service recovery strategies using social media
Y Fan, RH Niu
International Journal of Operations & Production Management 36 (9), 1014-1036, 2016
872016
An exploratory study of online review management in hospitality services
RH Niu, Y Fan
Journal of Service Theory and Practice 28 (1), 79-98, 2018
382018
Business models in emerging online services
K Lyons, C Playford, PR Messinger, RH Niu, E Stroulia
Value Creation in E-Business Management: 15th Americas Conference on …, 2009
382009
A tale of two pricing systems for services
K Lyons, PR Messinger, RH Niu, E Stroulia
Information Systems and E-Business Management 10, 19-42, 2012
342012
Pricing and inventory strategies for a two-stage dual-channel supply chain
RH Niu, X Zhao, I Castillo, T Joro
Asia-Pacific Journal of Operational Research 29 (01), 1240004, 2012
282012
Selecting distribution channel strategies for non‐profit organizations
X Zhao, RH Niu, I Castillo
European journal of Marketing 44 (7/8), 972-996, 2010
282010
An in-depth investigation on quality management practices in China
RH Niu, Y Fan
International Journal of Quality & Reliability Management 32 (7), 736-753, 2015
252015
A simulation-based First-to-Default (FTD) Credit Default Swap (CDS) pricing approach under jump-diffusion
T Joro, AR Niu, P Na
Proceedings of the 2004 Winter Simulation Conference, 2004. 2, 1632-1636, 2004
102004
Walking the talk? A multiple-case study of quality management implementation in China
Y Fan, R Niu
Production Planning & Control 34 (5), 477-491, 2023
32023
Immediate attention please! What matters to customers using a social network to complain: empirical evidence from the airline industry
RH Niu, Y Fan
Journal of Business & Leadership: Research, Practice, and Teaching (2005 …, 2012
32012
Service recovery strategies using social media sites
Y Fan, RH Niu
International Journal of Services and Operations Management 28 (4), 540-563, 2017
22017
Optimal pricing and referral reward programs under competition
RH Niu, PR Messinger
22nd Annual Conference of the Production and Operations Management Society …, 2011
22011
Joint Pricing and Inventory/Production Decisions in a Two-Stage Dual-Channel Supply Chain System
RH Niu, X Zhao, I Castillo, T Joro
Proceedings of POM, 2010
22010
A comparative study of online review management in hospitality services
RH Niu, Y Fan
International Journal of Services and Operations Management 38 (1), 22-39, 2021
12021
Joint pricing and inventory/production decisions in a supply chain: a state-of-the-art survey
RH Niu, I Castillo, T Joro, P Jula
Proceedings of the Western Decision Sciences Institute, WDSI 2001 Fortieth …, 2011
12011
Facilitating a Hierarchy of Engagement: Corporate Education in Virtual Worlds
PR Messinger, X Ge, GE Mayhew, R Niu, E Stroulia
Virtual Environments for Corporate Education: Employee Learning and …, 2010
12010
Three essays on joint decisions in business
R Niu
12008
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