| Customers as resource integrators: toward a model of customer learning S Hibbert, H Winklhofer, MS Temerak Journal of Service Research 15 (3), 247-261, 2012 | 265 | 2012 |
| Frontline encounters of the AI kind: An evolved service encounter framework S Robinson, C Orsingher, L Alkire, A De Keyser, M Giebelhausen, ... Journal of Business Research 116, 366-376, 2020 | 107 | 2020 |
| Facilitating customer adherence to complex services through multi-interface interactions: The case of a weight loss service MS Temerak, H Winklhofer, SA Hibbert Journal of Business Research 88, 265-276, 2018 | 30 | 2018 |
| Managing customer participation through customer education M Temerak, H Winklhofer, S Hibbert The Naples Forum on Service: Service-Dominant Logic, Service Science, and …, 2009 | 16 | 2009 |
| The influence of goal attainment and switching costs on customers’ staying intentions MS Temerak, D El-Manstrly Journal of Retailing and Consumer Services 51, 51-61, 2019 | 15 | 2019 |
| Bikini or Burkini? The role of swimwear and age as determinants of beach interaction with others MS Temerak Tourism Management 75, 269-283, 2019 | 13 | 2019 |
| Examining the impact of the attractiveness of alternatives on customers’ perceptions of price tolerance: Moderation and mediation analyses MS Temerak Journal of Financial Services Marketing 21, 284-297, 2016 | 7 | 2016 |
| Participant engagement in running events and why it matters who else takes part MS Temerak, H Winklofer European Sport Management Quarterly, 2021 | 2 | 2021 |
| A Study of the Factors Affecting Customers’ Interpersonal Helping Behaviour MM Hammad, MS Temerak, W Kortam Business Administration, 1-13, 2019 | 1 | 2019 |
| “We Shall Not Remain Passive”: TSR Implications in the Sharing Economy Context: An Abstract MS Temerak, N Ramadan From Micro to Macro: Dealing with Uncertainties in the Global Marketplace …, 2022 | | 2022 |
| I Revenge For Others I Do Not Know: the Role of Intercultural Competence in Moderating Customer Revenge to Service Failure Occurred to Adjacent Customer M Sobhy Temerak, R Zhang, C Lages ACR North American Advances, 2020 | | 2020 |
| Factors affecting the switching behavior for mobile service users in Egypt: a proposed conceptual framework E Karam, W Kortam, MS Temerak 43rd European Marketing Academy Conference, 2014 | | 2014 |
Prof Heidi WinklhoferNottingham University Business SchoolVerified email at nottingham.ac.uk
