متابعة
Tom Tripp
Tom Tripp
بريد إلكتروني تم التحقق منه على vancouver.wsu.edu
عنوان
عدد مرات الاقتباسات
عدد مرات الاقتباسات
السنة
Beyond distrust
RJ Bies, TM Tripp, RM Kramer, TR Tyler
Trust in organizations: Frontiers of theory and research, 1996
13411996
When customer love turns into lasting hate: The effects of relationship strength and time on customer revenge and avoidance
Y Grégoire, TM Tripp, R Legoux
Journal of marketing 73 (6), 18-32, 2009
11472009
Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations.
K Aquino, TM Tripp, RJ Bies
Journal of applied psychology 91 (3), 653, 2006
10732006
How employees respond to personal offense: the effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace.
K Aquino, TM Tripp, RJ Bies
Journal of applied psychology 86 (1), 52, 2001
9482001
At the breaking point
RJ Bies, TM Tripp, RM Kramer
Antisocial behavior in organizations, 18-36, 1997
6931997
A comprehensive model of customer direct and indirect revenge: Understanding the effects of perceived greed and customer power
Y Grégoire, D Laufer, TM Tripp
Journal of the Academy of Marketing Science 38, 738-758, 2010
6452010
The Study of Revenge in the Workplace: Conceptual, Ideological, and Empirical Issues.
RJ Bies, TM Tripp
American Psychological Association, 2005
3502005
Managing social media crises with your customers: The good, the bad, and the ugly
Y Grégoire, A Salle, TM Tripp
Business horizons 58 (2), 173-182, 2015
3412015
When do customers offer firms a “second chance” following a double deviation? The impact of inferred firm motives on customer revenge and reconciliation
J Joireman, Y Grégoire, B Devezer, TM Tripp
Journal of Retailing 89 (3), 315-337, 2013
3372013
A vigilante model of justice: Revenge, reconciliation, forgiveness, and avoidance
TM Tripp, RJ Bies, K Aquino
Social Justice Research 20, 10-34, 2007
3042007
Revenge in organizations: The good, the bad, and the ugly.
RJ Bies, TM Tripp
Elsevier Science/JAI Press, 1998
2991998
Poetic justice or petty jealousy? The aesthetics of revenge
TM Tripp, RJ Bies, K Aquino
Organizational behavior and human decision processes 89 (1), 966-984, 2002
2912002
What's good about revenge? The avenger's perspective.
TM Tripp, RJ Bies
Elsevier Science/JAI Press, 1997
2471997
An evaluation of dependent variables in experimental negotiation studies: Impasse rates and Pareto efficiency
TM Tripp, H Sondak
Organizational Behavior and Human Decision Processes 51 (2), 273-295, 1992
2471992
A passion for justice: The rationality and morality of revenge.
RJ Bies, TM Tripp
Lawrence Erlbaum Associates Publishers, 2001
2422001
When unhappy customers strike back on the Internet
TM Tripp, Y Grégoire
MIT Sloan Management Review, 2011
2372011
‘Hot flashes, open wounds
RJ Bies, TM Tripp
Injustice and the tyranny of its emotions. In SW Gilliland, DD Steiner, & DP …, 2002
2172002
Two faces of the powerless: Coping with tyranny in organizations
RJ Bies, TM Tripp
Power and influence in organizations, 203-220, 1998
2061998
Standing by your organization: The impact of organizational identification and abusive supervision on followers’ perceived cohesion and tendency to gossip
S Decoster, J Camps, J Stouten, L Vandevyvere, TM Tripp
Journal of business Ethics 118, 623-634, 2013
1712013
The use and abuse of power: Justice as social control
RJ Bies, TM Tripp
Organizational politics, justice, and support: Managing social climate at …, 1995
1291995
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مقالات 1–20