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Stefan Lagrosen
Stefan Lagrosen
Professor of Marketing and Management, Linnaeus University, Sweden
Verified email at lnu.se - Homepage
Title
Cited by
Cited by
Year
Examination of the dimensions of quality in higher education
S Lagrosen, R Seyyed‐Hashemi, M Leitner
Quality assurance in education 12 (2), 61-69, 2004
6472004
Customer involvement in new product development: A relationship marketing perspective
S Lagrosen
European Journal of Innovation Management 8 (4), 424-436, 2005
4162005
The effects of quality management–a survey of Swedish quality professionals
Y Lagrosen, S Lagrosen
International Journal of Operations & Production Management 25 (10), 940-952, 2005
2532005
Effects of the internet on the marketing communication of service companies
S Lagrosen
Journal of services marketing 19 (2), 63-69, 2005
2242005
Exploring the impact of culture on quality management
S Lagrosen
International Journal of Quality & Reliability Management 20 (4), 473-487, 2003
2092003
Exploring service quality in the health and fitness industry
S Lagrosen, Y Lagrosen
Managing service quality: an international journal 17 (1), 41-53, 2007
1832007
Strengthening the weakest link of TQM–from customer focus to customer understanding
S Lagrosen
The TQM Magazine 13 (5), 348-354, 2001
1622001
Quality management in Europe: a cultural perspective
S Lagrosen
The TQM Magazine 14 (5), 275-283, 2002
1212002
Social media marketing in the wellness industry
S Olof Lagrosen, K Grundén
The TQM Journal 26 (3), 253-260, 2014
1052014
Management of service quality–differences in values, practices and outcomes
S Lagrosen, Y Lagrosen
Managing Service Quality: An International Journal 13 (5), 370-381, 2003
1052003
Quality configurations: a contingency approach to quality management
S Lagrosen, Y Lagrosen
International Journal of Quality & Reliability Management 20 (7), 759-773, 2003
932003
Online service marketing and delivery: the case of Swedish museums
S Lagrosen
Information Technology & People 16 (2), 132-156, 2003
672003
Quality management and health: a double connection
Y Lagrosen, I Bäckström, S Lagrosen
International Journal of Quality & Reliability Management 24 (1), 49-61, 2007
642007
Investigating social media marketing in the hospitality industry: Facebook and European hotels
R Minazzi, S Lagrosen
Information and Communication Technologies in Tourism 2014: Proceedings of …, 2013
562013
Born with quality: TQM in a maternity clinic
S Lagrosen
International Journal of Public Sector Management 13 (5), 467-475, 2000
512000
A seminal framework of marketing schools: revisited and updated
S Lagrosen, G Svensson
Journal of Management History 12 (4), 369-384, 2006
502006
Trust and quality management: Perspectives from marketing and organisational learning
S Lagrosen, Y Lagrosen
Total Quality Management & Business Excellence 23 (1), 13-26, 2012
482012
The relationship between quality management and health–exploring the underlying dimensions
Y Lagrosen, I Backstrom, S Lagrosen
International Journal of Productivity and Quality Management 5 (2), 109-123, 2010
452010
Quality management and environment: exploring the connections
S Lagrosen
International Journal of Quality & Reliability Management 24 (4), 333-346, 2007
452007
Quality management in global firms
S Lagrosen
The TQM Magazine 16 (6), 396-402, 2004
452004
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