M.S. Krishnan
M.S. Krishnan
Accenture Professor of Computer Information Systems, Professor of Technology and Operations
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The personalization privacy paradox: an empirical evaluation of information transparency and the willingness to be profiled online for personalization
NF Awad, MS Krishnan
MIS quarterly, 13-28, 2006
Customer satisfaction and stock prices: High returns, low risk
C Fornell, S Mithas, FV Morgeson III, MS Krishnan
Journal of marketing 70 (1), 3-14, 2006
The new age of innovation
CK Prahalad, MS Krishnan
McGraw-Hill Professional Publishing, 2008
Where do capabilities come from and how do they matter? A study in the software services industry
SK Ethiraj, P Kale, MS Krishnan, JV Singh
Strategic management journal 26 (1), 25-45, 2005
Why do customer relationship management applications affect customer satisfaction?
S Mithas, MS Krishnan, C Fornell
Journal of marketing 69 (4), 201-209, 2005
Empirical analysis of ck metrics for object-oriented design complexity: Implications for software defects
R Subramanyam, MS Krishnan
IEEE Transactions on software engineering 29 (4), 297-310, 2003
Effects of process maturity on quality, cycle time, and effort in software product development
DE Harter, MS Krishnan, SA Slaughter
Management science 46 (4), 451-466, 2000
Contracts in offshore software development: An empirical analysis
A Gopal, K Sivaramakrishnan, MS Krishnan, T Mukhopadhyay
Management Science 49 (12), 1671-1683, 2003
An empirical analysis of productivity and quality in software products
MS Krishnan, CH Kriebel, S Kekre, T Mukhopadhyay
Management science 46 (6), 745-759, 2000
Customer satisfaction for financial services: the role of products, services, and information technology
MS Krishnan, V Ramaswamy, MC Meyer, P Damien
Management science 45 (9), 1194-1209, 1999
How does radical collocation help a team succeed?
S Teasley, L Covi, MS Krishnan, JS Olson
Proceedings of the 2000 ACM conference on Computer supported cooperative …, 2000
Evaluating the cost of software quality
SA Slaughter, DE Harter, MS Krishnan
Communications of the ACM 41 (8), 67-73, 1998
The dynamic synchronization of strategy and information technology
CK Prahalad, MS Krishnan
MIT Sloan management review, 2002
The role of software processes and communication in offshore software development
A Gopal, T Mukhopadhyay, MS Krishnan
Communications of the ACM 45 (4), 193-200, 2002
Leveraging customer involvement for fueling innovation
TJV Saldanha, S Mithas, MS Krishnan
MIS quarterly 41 (1), 267-286, 2017
Integrated digital twin and blockchain framework to support accountable information sharing in construction projects
D Lee, SH Lee, N Masoud, MS Krishnan, VC Li
Automation in construction 127, 103688, 2021
Designing web sites for customer loyalty across business domains: A multilevel analysis
S Mithas, N Ramasubbu, MS Krishnan, C Fornell
Journal of management information systems 23 (3), 97-127, 2006
The new meaning of quality in the information age
CK Prahalad, MS Krishnan
Harvard business review 77 (5), 109-109, 1999
Nowa era innowacji
CK Prahalad, MS Krishnan
Wydawnictwa Profesjonalne PWN, 2010
Drivers of customer satisfaction for software products: implications for design and service support
S Kekre, MS Krishnan, K Srinivasan
Management science 41 (9), 1456-1470, 1995
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